Issue: Favorites folder section disappear from Outlook 2010 / 2013.
No Error message.
Client has missing Favorites folder section from outlook 2010 /2013. Tried to add the favorite’s folder however unable to find the same.
There are two different option available to users.
- Mail Navigation - You can see favorite’s folders and mailbox folder as navigation pane.
- Folder List Navigation – Shows the folders view from your mailbox including all folder to mailbox.
You can easily manage your folder and navigation view using short keys.
CTRL+1 –> to open Mail Navigation view.
CTRL+6 --> to open Folder List Navigation view.