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Enable-CsUser : Cannot open database "xds" requested by the login. The login failed.


Issue: Unable to enroll Lync user.
Error: Enable-CsUser : Cannot open database "xds" requested by the login. The login failed. Login failed for user '...'.
 
Problem Statement:
While enabling user for Lync, getting above error message. Even user has Lync admin permission however getting above error.
Resolution:
I have CsAdministrator group permission however still getting above error while enabling user for Lync.
When I checked it properly then I found resolution.
Basically you must have of a group permission from CsUserAdministrator, CsServerAdministrator or CsAdministrator. Apart from that you must have RTCUniversalServerAdministrator group permission in order to enroll the Lync user or update data to “xds” database. 

I have added my user to RTCUniversalServerAdministrator group and run the following command again.
C:\> Enable-CsUser –Identity “mydomain\Baluilag” –Registararpool “Lyncpool01.mydomain.com” –SipAddressType “EmailAddress” –SipDomain “mydomain.com”
Now user got successfully enrolled for Lync.

Thank you.

Comments

  1. This was super helpful, thanks for posting. I had a task I had a service account trying to run but got this error, now it's working!

    ReplyDelete
  2. Hi Balu, Thank you so much this was just what I needed!

    ReplyDelete

  3. Very informative error.Thank you author for posting this kind of errors .



    http://www.wikitechy.com/fix-error/sql-server-error-cannot-open-database-requested-by-the-login



    Both are really good.
    Cheers,
    Venkat

    ReplyDelete

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