Unable to email Whiteboard attachment using LRS?
Recently deployed Lync Room System, able to make test call, Outlook calendar Lync meeting, ad-hoc meeting everything is working as expected however unable to send whiteboard email. There is no specific error however email never reach to inbox.
We have installed LRS room system however unable to send whiteboard as an attachment. However there is no error or message.
As per Lync Room System deployment guide and Lync Room System hardware vendor, LRS is compatible with Exchange 2010 and Exchange 2013 and newer messaging server in order to use Email Whiteboard option.
If you have LRS room resource mailbox on Exchange 2007 then you will not receive whiteboard email. As faced same issue and checked multiple time. Also there is no specific setting available to configure email whiteboard as an attachment via LRS.