Skip to main content

New Call Quality Methodology Scorecard.

New Call Quality Methodology Scorecard.
Friday 29th 2015, Microsoft released new Call Quality Methodology Scorecard.
You can download the same clicking on new Call Quality Methodology.
You can find Microsoft Call Quality Methodology docs in same download.
How to run the script?
Open the Lync Server Management Shell or Skype for Business Server Management Shell on the server where you copied the scripts and queries to.
Change the directory to the directory that contains the PS scripts.
E.g. I copied scripts and queries on E:\LyncScripts\CQM.
The CQM script takes the parameters shown in the following table:
Table: CQM.ps1 parameters
Parameter
Note
Required?
StartTime
Specifies the start time for the range you want the queries to use. The value must be entered in the date format used by the SQL Server. For more info see section 3.3
Yes
EndTime
Specifies the end time for the range you want the queries to use. The value must be entered in the date format used by the SQL Server. For more info see section 3.3
Yes
QoECdrInstance
Specifies full path to the SQL instance, where your QoEMetrics and LcsCDR databases exist, i.e. \. An example is sql.contoso.com\RTC
 
Yes
QoECdrVersion
The version used for QoEMetrics and LcsCDR, i.e. Lync2010 if you use Lync 2010 Monitoring Server, Lync2013 if you use Lync 2013 Monitoring Store and SfB2015 if you use Skype for Business Server 2015 Monitoring Store
Yes

Possible values are Lync2010, Lync2013 and SfB2015
DataRoot
The folder used for storing the CQM results
Yes
PoorStreamCondition
The PoorStreamCondition you want to use. For more info see section 3.2
 
No

ClassifiedPoorCall is the default. Possible values are: CQM, ClassifiedPoorCall and Custom
ExcludeST
Exclude streams from synthetic transactions
No
Possible values are $True and $False. Default is $False

 The following command demonstrates an example command to run the script:
C:\LyncScripts\CQM\CQM.ps1 -StartTime "05/01/2015" -EndTime "05/31/2015" -QoECdrInstance "mysql01\lync" -QoECdrVersion “Lync2013” -DataRoot "C:\LyncScripts/CQM" 

If the script is running successfully, you will see the following output:
Figure: Output from script running successfully
When the script finishes, the CQM query results will be available in a folder in your DataRoot. The folder is named with the current date. An example is shown below.
Each time that you run the script, it attempts to create a new folder named with the current date. If you run the script more than once on the same day, you will see a warning that all existing data is about to be deleted in the existing folder for that date.

Figure: Warning message when a script output folder already exists
If you type yes, the script will continue and delete the existing data. However, you can type no, and the script will stop and the data will not be deleted.

Thank you.

Comments

Popular posts from this blog

Outlook Add-in for Skype meeting getting disable after restarting Outlook.

Issue: Outlook Add-in for Lync meeting getting disable after restarting Outlook.
Problem Statement: Outlook Add-ins gets install automatically when Office 2013 installs (Lync and Skype for Business clients are part of Office package). Add-ins name is Lync Meeting Scheduling Outlook Addin or Skype meeting Add-in for Microsoft Office 2013. Sometime if other add-ins conflict with Outlook add-ins then outlook add-in keep getting disabled. And user has to enable it manually after Outlook restarts. 
Resolution: By default Lync Meeting Scheduling Outlook Addin or Skype Meeting Add-in for Microsoft Office 2013 installs wit load behavior "Load at Startup". However due to some conflict users Lync or Skype add-ins load behavior get changed to loaded instead of "Load at Startup" had to re-enable Lync Meeting Add-In in each time Outlook 2013 was started as it was not set to "Load at Startup". Look at the below screenshot. Now question is how we can change load behavior …

Unable to share desktop in Skype for Business?

Unable to share desktop in Skype for Business?
You can show your entire desktop or just a program to everyone in a Skype for Business Meeting, call, or instant messaging (IM) conversation. However sometime this feature does not work and give different errors.  Error message: ·Cannot start Desktop/Application Sharing due to network issues. ·An error occurred during the screen presentation. Resolution: There are multiple thing which may affect application/desktop sharing. 1.Make sure application / desktop sharing enabled on Skype for Business / Lync Server. SfB /Lync Control Panel > Conferencing > Conferencing policy > select Global or create new policy and set enable ‘Enable application and desktop sharing’. Refer below image. 2.Make sure your Skype for Business (Lync) client is updated with latest cumulative updates. Download latest update Skype (Lync) client. 3.Update your Video and Display drivers. a.Go to Start > Control panel. b.Search for Device Manager, and then open it. c.Find V…

Unable to login to Skype for Business client?

Unable to login to Skype for Business client? In order to sign-in on Skype (Lync) you must have login credential provided to you from your organization. ·Sign-in address: bilag@orgname.com ·User name: orgname\bilag ·Password: ************
Note: Orgname.com is my SIP domain name. Here are the most common mistake people make while sign-in on Skype for Business (Lync).
1.If you have login credential however still unable to sign-in then make sure you are putting proper login credential. Below error shows when you are wrong entering your sign-in address:
2.If you are writing correct Sign-in address however getting DNS error then contact administrator/ Support team there may be a DNS resolution or configuration issue. Administrator need to verify the SfB (Lync) AutoDiscover DNS records. 3.Sometime users password may expired/ lockout: Make sure that you password is not expire and lockout. If yes then call to helpdesk and reset your password / unlock. 4.Make user to have updated Skype for Business cli…