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Replica Instances for ConferenceDirectory Service has no primaries.


Issue:  Replica Instances for ConferenceDirectory Service has no primaries.
Problem Statement:
Recently one of our Lync site had location Power shutdown due to that all Lync Server was down and once Power back all Lync Front End Server started at a time. We have three front end server on this site.
Resolution:
Follow below troubleshooting steps:
1.    Log on to Front End server and all services are running then Fabric status. Run below cmdlet

Get-CsPoolFabricState –PoolFqdn “mysitepool.mydomain.com”
 

2.    Checked event log because all users affected on this site.
3.    Found error event: 32178
Failed to sync data for Routing group {FD594781-6D79-51B5-9198-2E7A4F438CA5} from backup store.

Cause: This may indicate a problem with connectivity to backup database or some unknown product issue.
Resolution:
Ensure that connectivity to backup database is proper. If the error persists, please contact product support with server traces.
 

4.    Frond End server Event log pointing to Back end server hence checked SQL backend Servers. [Primary, mirror and Witness Servers are available and running].

5.    SQL database was not up due power shutdown hence restarted SQL backend server.

6.    After SQL server start check fabric state.

7.    Again ran the fabric state cmdlet:

Get-CsPoolFabricState –PoolFqdn “mysitepool.mydomain.com”

This time all database primary was available.
 

Thank you.


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