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You do not have permissions to schedule Skype for Business Meetings on behalf of the owner of this account.


Issue: Unable to schedule Skype for Business / Lync meeting on behalf of the owner. 

Error Message: You do not have permissions to schedule Skype for Business Meetings on behalf of the owner of this account. Please contact the owner of the account to get delegate permissions in Microsoft Skype for Business.  

Problem Statement:
User ‘A’ has Editor Permission on User ‘B’s calendar however user ‘A’ cannot schedule Lync or Skype meeting on behalf of user ‘A’. Basically user ‘B’ has calendar permission means he can add/remove appointment and see free/busy information however cannot schedule Skype/ Lync meeting because user ‘A’ has not allowed Skype or Lync delegate permissions. 

Resolution:
In above case user ‘B’ has calendar permission however not have Skype / Lync delegate permission.
How to allow calendar permission?
Open Outlook 2013> Click on ‘File’ > ‘Account settings’ > ‘Delegate Access’ > ‘Add’ user whom you want to allow calendar rights. (Give Editor Rights on calendar in order to manage complete calendar).
Refer below image. 
 
 


How to add delegates on Skype for Business or Lync client? 
PA: User must have enterprise voice enable in order to get ‘Call forwarding’ options. 

a.     Open Skype for Business / Lync 2013 client > click on ‘Options’ icon (Gear icon).
b.    Click on ‘Call forwarding’ > ‘edit my delegates member’ > ‘Add’ > ‘choose a Delegate’ from available list. Refer below image.


c.     Click on OK.
d.    After adding delegation, user ‘B’ will get message on their Lync or Skype client that ‘You were added as delegate for ….’ Refer below Image. 


NOTE:
1.    If User ‘A’ is on Lync 2010 client and adding delegate user who is on Lync 2013 or Skype for Business 2015 client then delegation will not work. Give below message.

2.    Delegation will work between Lync 2013 client to Skype for Business 2015 and vice versa.
3.    Delegation will work between Lync 2010 client to Lync 2010 client and vice versa.
 
Thank you.

Comments

  1. Brilliant! Thank you for saving me a lot of wasted time and frustration. . .. visit- Skype support.

    ReplyDelete
  2. Hello we have been experiencing some issues with this in our environment.

    We have enabled and tested this with 4 users so far. Each one is enabled for EV, has the contact set up as a delegate in Outlook as well. When we delegate the permissions, the delegator receives the group 'Delegates' but the user receiving the rights never receives the 'People who I manage calls for' group and we receive a failure when setting up Skype meetings.

    I have verified all of our clientpolicies are set to enable the exchangedelegatesync (true) yet this doesn't work for some reason. We are running Lync 2013.

    It's like we can set the delegate up but they never receive any sort of permissions on their end.

    HelP! :)

    ReplyDelete

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