Skip to main content

Record Skype for Business (Lync) Meeting user guide.

Record Skype for Business (Lync) Meeting user guide.
Recently I noticed users are not correctly recording their Skype / Lync meetings due to that recording shows in pending state but never get complete. Many time user start recording however forget stop before closing Skype / Lync Meeting.
So writing user guide to help user to record their Skype / Lync meeting.
Join Skype/Lync meeting which you want to record. Follow the below steps.
Step 1:  Click More Options  > Start Recording.

If the recording option is dimmed, your audio might not be connected. Click the mic/phone icon to connect audio, then try again.
Refer below Image.

Step2: Use the controls at the bottom of the meeting to pause, resume, or stop the recording.

You can see who else recording, point to the red recording button is.
Step3: When you’re done, click Stop Recording.

Skype for Business (Lync) automatically saves the recording in MP4 format that plays in Windows Media Player. You can exit the meeting while the recording is being processed.
Additional TIPs:
a.     If your meeting recording status shows pending status then, you can mouse over the pending status, the tile message could say "Pending was paused to save power, plug in to continue". Mean you are on a laptop and that need to plug in to the electricity.

b.    Most recording mp4s are available within a few minutes after the recording is stopped.

c.     ‘Immediate publishing’ is paused while the laptop is on battery power. This is to converse battery resources during the meeting because the capture and publishing of the recording material is CPU-intensive.
Recording will take few minutes to get ready for share or play.
How to Play and share a recording?
When your recording has been processed, you can access it to play or send to others. Skype for Business (Lync) displays a message when the recording is ready. You can click the alert to open Recording Manager, or if you miss that, click Tools on the Skype for Business (Lync) main window, then Recording Manager.

Recording found on path: C:\Users\\Videos\Lync Recordings
In the Recording Manager window:
a.     Click your recording to highlight it, then click Play on the right side of the window.
b.    You can also rename or delete your recording here.
c.     To share your recording with others, click Browse to locate it, then copy the file to post on a shared location, such as OneDrive or an internal SharePoint site.
If you cannot post the recording, check to make sure you have enough space on the page.

TIP    Recordings are saved in the Videos/Skype for Business (Lync) Recordings folder on your computer.

Thank you.


  1. If you exit the Skype call without stopping the recording, is your recording lost?

  2. If you exit the Skype call without stopping the recording, is your recording lost?

  3. I think yes, it will lost the recording.

  4. I can record a Skype for Business meeting audio, but my sharing of screens is not saved. I do have a USB video driver plugged into my docking station so I can have three screens. Skype recognizes all three screens when I share, but nothing is recorded. I tried sharing just a program and that did not work either. I disabled the monitor using USB video driver and that did not help either. I did not try unplugging the USB adapter yet.

    1. This is look like your Skype for Business client bug, update your client and see if it work.

  5. Thanks a lot! Now I got it working again ... Visit :- Skype Technical Support Also Call +1-800-231-4635 USA (Toll Free).

  6. The laptop must be plugged in to charge , to finally save the recordings to Videos, otherwise it silently stays in the background as 'pending' !! Thanks you for pointing this out in your post !

  7. Is there a way to make the video publish on a laptop without plugging the battery in?

    1. I think if you have enough power in your laptop that might allow you record video. You can try that.
      Thank you.

  8. Thanks Buddy , your user manual really helped me.

    1. I am happy that it helps you. thank you.


Post a Comment

Popular posts from this blog

Outlook Add-in for Skype meeting getting disable after restarting Outlook.

Issue: Outlook Add-in for Lync meeting getting disable after restarting Outlook.
Problem Statement: Outlook Add-ins gets install automatically when Office 2013 installs (Lync and Skype for Business clients are part of Office package). Add-ins name is Lync Meeting Scheduling Outlook Addin or Skype meeting Add-in for Microsoft Office 2013. Sometime if other add-ins conflict with Outlook add-ins then outlook add-in keep getting disabled. And user has to enable it manually after Outlook restarts. 
Resolution: By default Lync Meeting Scheduling Outlook Addin or Skype Meeting Add-in for Microsoft Office 2013 installs wit load behavior "Load at Startup". However due to some conflict users Lync or Skype add-ins load behavior get changed to loaded instead of "Load at Startup" had to re-enable Lync Meeting Add-In in each time Outlook 2013 was started as it was not set to "Load at Startup". Look at the below screenshot. Now question is how we can change load behavior …

Unable to share desktop in Skype for Business?

Unable to share desktop in Skype for Business?
You can show your entire desktop or just a program to everyone in a Skype for Business Meeting, call, or instant messaging (IM) conversation. However sometime this feature does not work and give different errors.  Error message: ·Cannot start Desktop/Application Sharing due to network issues. ·An error occurred during the screen presentation. Resolution: There are multiple thing which may affect application/desktop sharing. 1.Make sure application / desktop sharing enabled on Skype for Business / Lync Server. SfB /Lync Control Panel > Conferencing > Conferencing policy > select Global or create new policy and set enable ‘Enable application and desktop sharing’. Refer below image. 2.Make sure your Skype for Business (Lync) client is updated with latest cumulative updates. Download latest update Skype (Lync) client. 3.Update your Video and Display drivers. a.Go to Start > Control panel. b.Search for Device Manager, and then open it. c.Find V…

Unable to login to Skype for Business client?

Unable to login to Skype for Business client? In order to sign-in on Skype (Lync) you must have login credential provided to you from your organization. ·Sign-in address: ·User name: orgname\bilag ·Password: ************
Note: is my SIP domain name. Here are the most common mistake people make while sign-in on Skype for Business (Lync).
1.If you have login credential however still unable to sign-in then make sure you are putting proper login credential. Below error shows when you are wrong entering your sign-in address:
2.If you are writing correct Sign-in address however getting DNS error then contact administrator/ Support team there may be a DNS resolution or configuration issue. Administrator need to verify the SfB (Lync) AutoDiscover DNS records. 3.Sometime users password may expired/ lockout: Make sure that you password is not expire and lockout. If yes then call to helpdesk and reset your password / unlock. 4.Make user to have updated Skype for Business cli…