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Skype Meeting Broadcast troubleshooting



Skype Meeting Broadcast troubleshooting

How to setup Skype Meeting Broadcast: refer this article.
How to schedule Skype Meeting Broadcast: refer this article
How to join Skype Meeting Broadcast: Refer this article

How to provision user to use Skype Meeting Broadcast meeting as presenter?
·        Assign the appropriate license once AD user showed up in Office365 Tenant.
·        User must be enable on Lync or Skype for Business enable to use rich feature provided by Skype for Business/ Lync Server.
·        Grant external access policy with Public IM connectivity (PIC) access in order to present Skype Broadcast meeting.
Note: Keep in mind if you are using Skype for Business/Lync On-Prem then you have to have enable PIC to user who is going to use Skype Meeting Broadcast as presenter, event, producer etc.
Incase user don’t have PIC access policy then,
If user is not enable for PIC (Public IM connectivity) then when user Join Skype Meeting Broadcast as presenter/organizer then they will get error. “An error occurred during the Skype Meeting.” 

When you open UCCAPI log in snooper then you will see Forbidden access.

ms-diagnostics: 1001;reason="From URI not authorized to communicate with public IM providers.

SIP/2.0 403 Forbidden
Authentication-Info: TLS-DSK qop="auth", opaque="635E2E66", srand="35CB27B9", snum="303", rspauth="5a26018afe5cb3977c98c74c755bd6d3d834816f", targetname="hq1wp-fe13.corp.brocade.com", realm="SIP Communications Service", version=4
Via: SIP/2.0/TLS 10.120.21.7:57273;ms-received-port=57273;ms-received-cid=49A7F00
Content-Length: 0
From: "Balu Ilag";tag=c7f050a971;epid=3acd7df579
To: ;tag=50EFE76D92074B127659070A4A9BCFDC
Call-ID: db284467514844be9238d77124816a45
CSeq: 1 INVITE
ms-diagnostics: 1001;reason="From URI not authorized to communicate with public IM providers";from-uri="bilag@brocade.com";destination="BL20R04meet597@noammeetings.lync.com";source="cssipbrm.brocade.com"
Server: RTC/5.0

Resolution:
In order to resolve this we must assign external policy with PIC access the user who presenting / organizing Skype Broadcast Meeting.
Using PowerShell:
PS C:\> Grant-CsExternalAccessPolicy -Identity "bilag" -PolicyName "Allow Federa

tion+Public+Outside Access"

Using Control panel:
Lync Control Panel > Users > find user and select external access policy as “Allow Federation+Public+Outside Access”


Click on OK. 

Sorry, we were trying to get some info about your company’s policies but could’t.
 
User will get this error when user does not have Office365 license assign.
Login to the Office365 portal > Users > Active Users > Select user and edit and assign appropriate license.  

Unable to join Skype Meeting Broadcast in browser.

Error: No compatible source found for the current browser environment. (0x10600001)

When I search using error code “0x10600001” found below description on https://amp.azure.net/libs/amp/latest/docs/
No tech player that can play the requested sources, but if Flash plugin in is installed, it is likely that a source could be played. 'No compatible source was found for this video.' is displayed to the end user.
This is basically error when browser could not play or show audio/video.
Resolution:
Simply install latest Adobe Flash Player as suggested resolution on error page.
Or  
Sometimes the website you’re visiting doesn't look right. It shows up as a jumble of out-of-place menus, images, and text boxes. What's going on? One possible explanation: The site might have been designed for an earlier version of Internet Explorer. If Internet Explorer recognizes that the webpage isn't compatible, you'll see the Compatibility View button on the Address bar. Try clicking it.
 

Issue: Internet exploror cannot load Yammer feeds In Skype Meeting Broadcast?

Resolution:

Sometimes, particularly in Internet Explorer 11, Yammer might not load successfully. To resolve this,

Open Internet Explorer and click Internet Options > Security. Deselect Enable Protected Mode and click OK. Refresh your browser to reload the page with the new settings. Refer below.
 

 Upcoming features:

Microsoft is planning to add Question and Answer apps on right side of Skype Meeting Broadcast page.
How it will gono look like?



Thank you.

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