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Skype for Business SDN API 2.4.1 installation and configuration Part 1

Skype for Business SDN API 2.4.1 installation and configuration
I am writing series of post on Skype for Business from Installation to configuration.
Starting brief details on what is SDN API.
What is Skype for Business SDN API 2.4.1?
Skype for Business is highly effective communications tools to organizations. However to accomplish audio quality is very difficult because many component involved. Microsoft Skype for Business SDN enables real-time tracking and diagnosis of calls in progress, as well as the collection of data for long-term analysis which will helps to troubleshoot audio quality issues. SDN Interface provides a subscription-based interface for network controllers or network management systems to receive call and quality data to monitor and analyze network traffic in order to optimize the Skype for Business media stream quality.

SDN configuration settings are now divided in to three groups:  

·        Subscriber: Contains settings specific to the receiver of the call and quality related messages. Typically, a subscriber is network controller, network management system, or ITPro tool.

·       Listener: Contains settings specific to a Skype for Business Server front-end pool. Multiple pools, having different configurations, may use the same SDN Manager pool.

·       Manager: Contains settings used by the SDN Manager pool. SDN Manager will send quality data to subscriber to real-time call details.

Note: The Skype for Business Dialog Listener can be installed on an SBS or SBA, if so supported by the SBA vendor. I have not tested dialog listener on SBA or SBS. 

Before starting installation make sure that you have Quality of Experience (QoE recording activated) enabled on Lync Server 2013 or Skype for Business 2015.
Command to see QoE configuration:

In our example, EnableQoE attribute is set to True in the returned result, the QoE recording has been activated. If the EnableQoE attribute is False, issue the following command to activate the QoE recording.
Below command will enabled QoE for “SanJose” site:
Set-CsQoEConfiguration -Identity site:SanJose -EnableQoE $True
Enable QoE using Lync Server Control panel:

Thank you.


  1. Nice to see a blog dedicated to Skype For Business, good luck. Keep continuing updating such kind of interested post here.


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