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Skype for Business client for Mac Book


Skype for Business client for Mac Book
Microsoft has recently released first ever Skype for Business Mac client with multiple features. This client look and feel completely different than existing Lync Mac 2011 client. This client is newly build client for Mac OS X..

How to install Skype for Business Mac?
Side-by-side installation of Skype for Business and Lync 2011 is not supported on Mac. Microsoft recommend that you perform a clean uninstall of Lync for Mac 2011 prior to installing Skype for Business for Mac.
Follow below steps:
1.    First uninstall Lync 2011 client from your Mac Book. (Drag to the Trash).

2.    Download Skype for Business for Mac: https://www.microsoft.com/en-us/download/details.aspx?id=54108

3.    Double click on download “SkypeForBusinessInstaller-16.0.0.3638.pkg” to install Skype for Business for Mac.
 

4.    Open Skype for Business for Mac and sign-in on it.
 

Note: Please upgrade to Mac OS X 10.11 or above to use this version of Skype for Business.

What features are working?
There is feature dependencies from backend server i.e. Skype for Business Server 2015 or Lync Server 2013.
·       P2P IM / P2P calling
·       Joining conferences from SfB Mac
·       Joining meetings from Outlook
·       Escalate IM to a conferences
·       Adding contacts / contact search
·       Conference A/V
·       Desktop sharing via RDP
·       In-meeting Chat
·       Outlook Integration, (for Conversation history in outlook, this will work only when you have Mac Outlook version 15.28 or later).

Mac OS X Supportability:
·       OS X 10.11 (El Capitan) or OSX 10.12 (Sierra) [You cannot install Skype for Business for Mac older OS X 10.11].

Backend Server Version:
·       Skype for Business Server 2015. [Recommended]
·       Lync Server 2013 (version 8308.965 / with latest CU for Lync Server 2013) supported.

Office / Outlook:
·       Outlook Mac build 15.27 (161010) required for Outlook integration

Note: Lync Server 2010 is not supported – instead we recommend customers continue to use the Lync for Mac 2011 client. 

Skype for Business for Mac Known issues and troubleshooting:
1.    Unable to install Skype for Business Mac client on Mac Book.
Your Mac OS X must be on 10.11 or above to install Skype for Business Mac client.  Refer below screenshot. 


2.    E911 support:  The minimum server version is Skype for Business Server 2015 CU4 (coming soon) or Lync Server 2013 CU8 HF1 (coming soon).

3.    Accepting incoming call: The call button to accept incoming calls is working for the following devices using Lync for Mac while it doesn’t work on Skype for Skype for Business on Mac.
·       Polycom CX300 Desk phone
·       Jabra Bis 2400 II CC, headphone
·       Jabra Speaker 510 USB speaker
·       Jabra Evolve 65 (Bluetooth dongle)
·       Jabra Evolve 65 (USB cable)

4.    Hold or resume the current call:  The hardware hold button works for the following devices for Lync for Mac while it doesn’t work on Skype for Business on Mac.
·       Polycom CX300 Desk phone
·       Jabra Bis 2400 II CC, headphone
·       Jabra Evolve 65 (Bluetooth dongle)
·       Jabra Evolve 65 (USB cable)

5.    Can’t see users’ Skype for Business Presence in Outlook 2016 for Mac?

If you have Lync for Mac 2011 installed on the same Mac device, Lync for Mac might have changed the configuration. Recommend that you reinstall Skype for Business on Mac. 

6.    Received “We couldn’t send this message” error even when the messages are received by others.

If you are using Skype for Business Server 2015 or Lync Server 2013, check if the following configurations are enabled:

a.     For Skype for Business Server 2015, enable Server Side Conversation History. Set the value for EnableIMAutoArchiving to True or False on Client Policy.

b.    For Lync Server 2013, set the value for EnableIMAutoArchiving to False on Client Policy.

Our teams are working to address these issues in the next cumulative update of Skype for Business on Mac. 

7.    When opening the calendar tab in Skype for Business, an Exchange credential dialog box appeared.

You might see this error if your UPN and SIP addresses do not match, and if AllowSaveCredentials is set to False on Mobility Policy.

Workaround: Set AllowSaveCredentials to True on Mobility Policy. 

8.    Skype for Business hangs after clicking on a meeting in the calendar
If the meeting invitation contains a specific text pattern like >, it might cause Skype for Business on Mac to hang. This is a known issue which will be fixed in the next update.

Workaround: In Outlook, open the meeting invitation, delete the specific text that has the pattern above and save it.

9.    Features not available in this release:

See the Skype for Business on Mac column in Client comparison tables for Skype for Business Server 2015.
 

Thank you.

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